FAQ and great support
If still have questions make sure you check the FAQ section of this page, where we ansered the most common and basic questions clients ask from us. And if your issue is not listed, feel free to contact us, and we will be more than happy to answer, as we bealive great support begins before purchase, not just after.
After sales support: we cannot test the product on every theme and with every third party plugin out there, only on the default Prestashops (even this is server dependant), so if somenthing goes wrong, product has issues, causes your shop to hang, disable it, and contact us for help, but please consult the readme first!
And yeah, regarding support, our status on Prestashop Addons speaks for itself:
- Superhero status and 80+ months seniority
- 6 hours average response time (including all time delays and clients from all over the world)
- 99% support quality, which is an average of several features
- 60+ positive notes and 5 star reatings!